Bride 2.0

Although I read blogs for a living, the thought of consulting blogs and message boards to plan my wedding was far from my mind.  That is, until I read a post that referenced a wedding blog in passing.  Now my wedding includes lots of ideas I picked up from other bridal survivors.  One example is table numbers.  I never knew how creative you could get with labeling the tables.  Instead of large numbers or cardboard signs, we will be displaying notebooks at all of the tables.  Not only will the notebooks function as table numbers, but they will also provide guests with a place to record notes to the bride and groom (idea credited to oncewed.com).

This led me to contemplate where else social media would be valuable, and why this would be true.  I settled on: Any industry where a consumer would become emotionally involved.   At Cymfony, we have seen it time and time again, when there is something on the line, whether it be money, a new car, or the perfect tablescape, consumers turn to social media to give or get advice.  Additionally, as they become more prolific, blogs and message boards are gaining a more authoritative reputation.  These aren’t unintelligible rants, but thoughtful opinion.

What I get from bridal blogs that I don’t get from wedding magazines or official websites is advice without strings attached.  I know that when I click through to see how something is done I’m going to get a series of pictures taken in someone’s living room, not an online marketplace.  I have a trust in these women, I feel that they are only there to help me and are looking for nothing in return.  It’s almost like they are my cousin sharing a wedding planning notebook from her wedding last year.

                This changes the media – marketer – consumer landscape.  We are no longer a captive audience looking to follow the methods and ways as spelled out by the publishing house.  Just as banner ads have lost their efficacy in online marketing, so too have magazines and company websites when dealing with matters of emotional importance.

Posted by Kate Kurtin on June 26, 2009 at 04:12 PM | Permalink | Comments (1) | TrackBack

The Big Super Bowl Ad Winners: Not Pepsi, Coke or Bud

This Ad Age article cites our respected competitor, Collective Intellect, saying that Pepsico dominated the social media discussion of the Super Bowl ads. Not so fast. Movies outstripped Pepsico's performance, and Transformers beat brand Pepsi in the immediate post-game discussion.

I have to run for a plane so I can't make this pretty. I'm not sure why they didn't mention any of the movies, so let me lay out the numbers that TNS Cymfony has tracked in the first 36 hours following the game:

Advertiser

Volume Index

Transformers: Revenge of the Fallen

737

Star Trek

500

Anheuser-Busch

476

GI Joe: Rise of Cobra

455

Doritos

387

Pepsi

309

Land of the Lost

261

Fast and Furious

221

Coca Cola

215

Hulu

198

  • Five of the ten most talked about advertisers were movies.
  • In the 36 hours following the game, these five advertisers accounted for 37% of the social media discussion.
  • Add in 5 other movies that advertised and the movie category accounts for 42% of the immediate post-game discussion.
  • Transformers had a 13% share compared to brand Pepsi's 5.4%
  • Pepsico has a 15% share during this immediate post-game period.

If I subtract the movie volume from the total volume we tracked, the Pepsico share becomes 27%, still short of the 40% share they claim, but closer.

If I look across the entire period Cymfony tracked to date -- 12/28/08 - 2/2/09 -- movies maintain a 33% to 19% lead over Pepsico's share.

I've read some posts where consumers have said they don't count the movie advertisers when they decide on their favorite ads. I guess neither does my competitor. But the fact is the movies have siphoned off a signficant amount of the discussion that could have gone to other advertisers.

* Volume index represents the amount of discussion for each advertiser, relative to the median amount of discussion for all Super Bowl advertisers. Eg. Transformers received over seven times the amount of discussion of the average advertiser.

Posted by Cymfony on February 3, 2009 at 06:28 PM | Permalink | Comments (0) | TrackBack

Super Bowl Ads -- It's Not About the Game!!!

A WSJ article today says that many long-time advertisers are wondering if, in this tough economy, they should invest $3 million for :30 seconds on the game. The key is not the game: they key to ROI is the PR activity before the game.

Come to my ARF webinar tomorrow -- "Effective PR and Word of Mouth Strategies to Maximize a Brand's Investment in Super Bowl Advertising" -- to learn more but here are the topline findings from two years of analysis Cymfony has done on Super Bowl advertising:

  • PR adds significant audience. The prospect of reaching 90 million people on February 1, 2009 makes media planners drool. But PR can add brand reach prior to the game: Doritos drove 40 million impressions prior to the 2007 Super Bowl.
  • To get WOM, drive PR. Spurring word of mouth discussion after the game is a key goal -- that's why brands and agencies go to great pains to come up with breakthrough creative. But the brands that are successful in post-game are consistently the brands that get the most pre-game coverage in traditional media.
  • Social media discussion is a good proxy for likeability. For the 2008 Super Bowl, we collaborated with our colleagues at TNS who conducted a classic ad likeability research survey and compared their results to the "favorability" of social media posts. The same10 advertisers were on the top of both lists. While the social media audience displays some unique characteristics, their opinions accurately reflect the broader population.

So GM, Fedex, Monster, Pedigree, and others who are on the fence: tune in to my webinar before you make your final decision!

Posted by Jim Nail on November 11, 2008 at 12:30 PM | Permalink | Comments (0) | TrackBack